Michael Alford says his wife and he have been left in a "financial no-man's-land" after years spent trying to resolve suspicious transactions that have appeared in the couple's bank accounts without success.
Lobby group calls for levy on major banks that close regional branches
As more regional bank branches close, a new alliance is pushing back against the Big Four.
Commonwealth Bank backtracks on AI job cuts, apologises for 'error'
CBA has apologised to 45 affected employees after finding customer service roles were not redundant despite introducing an AI-powered "voice-bot", but the union says the damage is done.
ASX 200 closes at new high above 9,000 points in broad-based rally
The benchmark index added 1.1 per cent on Thursday, with all sectors rising as stocks climbed to fresh records. Take a look at how the trading day unfolded plus analysis from our specialist business reporters on the markets blog.
Banks accused of taking people's 'independence away' via closures
The last remaining banking branch is about to close its doors in this regional town, leaving older Australians and businesses stranded.
NAB flags $130 million hit after underpaying staff, as payroll problems widen
The bank's payroll review and remediation is ongoing, and total costs remain uncertain, according to NAB's latest ASX release.
ASX closes at record high, heading for 9,000
The S&P/ASX 200 closed 0.7 per cent higher on Friday at 8,938.6 points, ending the week on its highest ever note, and on route to breaking the 9,000 barrier.
Commonwealth Bank profit tops $10 billion but not enough to justify 'lofty valuation'
Australia's biggest company CBA has posted a $10.13 billion net profit but billions were wiped off the bank's share price, as analysts say the stock was "priced for perfection".
Big Four banks react to RBA's decision to cut rates
Interest rates have gone down by 0.25 percentage points. Check to see how the major banks are reacting — and what that means for savers and mortgage holders.
Topic:Explainer
Interest rates fall in unanimous decision by RBA board
The central bank delivers its third interest rate cut of the year after last month's unexpected decision to hold, taking the cash rate to 3.6 per cent for the first time since April 2023.
Chinese tech financier Bao Fan released after probe, says former colleague
Chinese tech financier and banker Bao Fan has been released by Chinese authorities after vanishing from public view more than two years ago while "cooperating" with an investigation, a former colleague told AFP.
Shares in ASX slump as rival exchange operator closes in on approval — as it happened
Shares in the stock exchange operator slump a day after an embarrassing bungle involving TPG, as ASIC considers approving a competitor.
What it will really cost consumers if the RBA scraps card surcharges
Experts warn the Reserve Bank's proposal to end card surcharges to save consumers money could have unintended consequences.
Who is eligible for a share of $60 million in bank refunds?
More than 800,000 banking customers are eligible for refunds totalling $60 million. Here's what to know about the refunds and whether you're eligible.
Topic:Explainer
Commbank refuses to pay millions in refunds to low-income customers
Hundreds of thousands of Australians slugged more than $60 million in excessive bank fees could soon get a refund, but Commonwealth Bank customers may not see a cent of $270 million in unfair charges.
Regional towns look for solutions as Bendigo Bank closes agencies
Bendigo Bank announced this week it will close 28 agency services across the country, leaving residents in the small town of Cunderdin facing a 120-kilometre round trip to access some banking services.
Bendigo Bank to close 28 agency locations due to decreasing use
Bendigo Bank announces it will be shutting down its agency model that allowed customers to access banking services from smaller locations such as newsagencies, citing "decreasing customer use" as a factor.
Quick thinking halts scammer's attempt to defraud trucking business
A remote chamber of commerce reports multiple businesses in the same town falling victim to bank impersonation scams.
New DIY software allows criminals to clone any website
Sophisticated subscription services that use multiple languages and can mimic legitimate brands are being used by criminals to trick consumers into visiting fake websites.
RBA wants to end card surcharges and save users $1.2b a year
The central bank wants to end surcharging on eftpos, Mastercard and Visa cards from next July, following a review finding the system is outdated and retailers are charging blanket surcharges regardless of card type.
ASX closes on fresh record-high after Wall Street gains on trade talks — as it happened
Australian stocks closed on a fresh record high on Tuesday, while the Reserve Bank proposed an end to credit and debit card surcharges, which would save consumers and businesses $1.2 billion a year. Catch up with our live markets blog.